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Us
Our
normal business hours are 10AM-4PM EST Monday - Friday. Of course, with online
ordering you can place your order 24 hours per day. The best way to contact
us directly is via email. Click
here to email us. (You might notice that we use a disposable email address.
This helps us deal with spam. When you publish an email address on a website,
spammers capture that address. So we will be changing the email address periodically,
but you can always reach us from the website, which will always have the most
current email address for us.) We have found the most efficient way to
take care of customers and still have time to grow corals, is to accept orders
via an online shopping cart. When your place your order, please include your phone
number. We may need to call you back regarding a question about the order, such
as confirming a shipping date. We promise never to release your phone number or
other personal information. If you have a problem with an order,
please email us as soon as you are aware of the problem. DOA's that are not reported
within 48 Hours of shipment receipt will not be considered. Lost shipments
can be tracked by us, but must be reported promptly. If you don't receive a shipment
when you expect it, please report it to us promptly so we can track it down and
hopefully save all of the corals. This happens very rarely with Fedex.
For questions about ordering and orders only, please call us at
between 9:30AM and 4:30PM EST, Monday-Friday. Unfortunately, due to time
constraints, we can't answer general questions about reefkeeping on the phone.
HOME
Fax: (614) 437-4037 Mailing Address 850 Dogwood Rd, Lawrenceville,
GA 30044 Local
Pickup Information ALL PRICES SUBJECT TO CHANGE WITHOUT
NOTICE ALL CONTENT © SCIENTIFICCORAL.COM 1995-2005, ALL RIGHTS RESERVED
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